All available stock items such as Accessories (Bulbs, Flex, Ceiling Roses etc.) will be packed and shipped within 3 days of order placement. The shipping is priced according to size and weight dimensions and varies between £7.50 - £10.00 for next working day delivery.
All ‘made to order’ items such as Pendants, Clusters, Wall Lights (including Custom items) or Bespoke items have a lead time of 4-8 weeks depending on styles and we contact customers prior to dispatch to organise shipping dates. Shipping for all these products are included in the price, for deliveries with DPD in the UK mainland. Outsized items or heavy bulk orders may have an additional charge, see below. Bank holidays, national holidays and peak seasonal shipping periods will produce longer delivery times. For information on tracking, address changes, shipping claims and ordering more than one item then see all information in our Shipping policy.
We currently cannot process payments for European and International shipments on our website however please contact us directly at firstname.lastname@example.org to place your order and we can organise shipping for you.
For information on how to request a return and details on conditions, timescales, refunds and issues arising from damaged or faulty items, please see our Returns Policy.
Custom pendant quote
If you like what you see in our shop but not in the finishes that you want then feel free to select your own. We have designed our pendant collections using the most popular combinations, however you can match them to your space by simple changes to metal and flex colours. Please get in touch with our team using our custom quote form below.