Guide - Product Care

How do I clean my light?

Please ensure all power to the circuit is switched off and allow the glass shades to completely cool before cleaning them.

We recommend using gloves when handling the glass shade to avoid fingerprints. For a day to day regular dust, we would suggest using a dry lint free microfibre cloth. Don’t forget to clean the bulbs/lamps.  

For a more thorough clean, a microfibre cloth with standard alcohol based glass cleaner will work well. For shades that can be removed, you can wash in warm water with a light dish soap but be careful of slippery hands, but be sure to wipe the fixture completely dry to avoid water spots or streaks.

Top tip: To dry the inside of Flora pendants, wrap a lint-free cloth around the handle of a wooden spoon and gently dry the inside.

How can I remove the glass shade?

Standard Pendants - Shade ring
To remove the shade, simply unscrew the shade ring from inside the pendant. Please note when unscrewing the shade ring be sure to hold the cord grip to avoid the pendant spinning.

Flora, Tiered, and Bubble Lights - Gallery fitting
To remove the shade, fully unscrew the thumb screws securing the gallery. Gently pull the gallery away from the glass. Inside, you’ll find a spring mechanism—squeeze it together to release the gallery from the glass. Note: The thumb screws provide extra security and should only be finger-tight. Applying too much pressure may crack the glass.